ustomers who purchase an A2 charge point from November 1st, 2023, are allocated a dedicated Personal Concierge Assistant who will provide guidance on all aspects of choosing the best electricity tariff and offering wide-ranging advice about EV charging set up throughout the whole life of the charger.
Since its acquisition, Andersen EV has focused on enhancing its customer service offering to be more on par with the purchase experience offered by other premium brands. It has developed numerous software and technology upgrades over the past year, including the first in a series of user-centric enhancements with the launch of an augmented reality (AR) tool, helping potential customers visualise how the A2 unit might look attached to the exterior of their home or workplace.
New AR tool is the first in a series of user-centric enhancements for its A2 unit in 2023. It helps the user envisage the appearance of the discreet Andersen A2 in different positions, tailoring the colour and finish of the unit’s exterior panel in 3D digital renders to best suit their taste and the specific location.
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